Abuse

If you have discovered abuse on our network, send a report to:

We take every report seriously and process all requests in order of priority.

For prompt processing, please provide:

• IP address of the incident source
• Date and time with timezone (UTC preferred)
• Description of the violation — what exactly happened
• Logs or evidence — if available
• Contact email for follow-up

• Standard reports: reviewed within 24 hours on business days.
• Critical incidents (DDoS, CSAM, malware): priority handling, suspension within minutes.
• Follow-up: we will notify you of actions taken if a contact email was provided.

Critical (immediate suspension)

• DDoS and network attacks
• Hosting CSAM
• Distribution of malware
• Phishing

Serious (investigation + suspension)

• Spam campaigns
• Copyright infringement
• Brute-force attacks on external resources
• Port scanning

Other

• Content complaints
• FUP violations
• Other reports

The Company is registered in Georgia. We respond to law enforcement requests only with a valid court order issued by a competent Georgian court.

Legal requests should be sent to legal@mhost.ee.